1AkashaZeropointColorworks' Blog

Irrational customer - Laurie Ludes Photography
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Win $25 off your $75 purchase. Giveaway ends 6/2/2013

Published: 05-09-2013 02:33pm
Let's celebrate 1AZC's amazing friends and fans with a giveaway! a Rafflecopter giveaway ... » Read More

Review: Irrational customer - LaurieL Photography

Published: 04-26-2013 09:21pm
      https://www.facebook.com/laurielphotography?fref=ts https://www.facebook.com/laurie.ludes Irrational customer demanded prorated store credit for used merchandise and can't take no for an answer. She wrote 13 blanket negative feedbacks for ONE skein of yarn she couldn't get prorated store credit on. Would you stand on your head to service this shopping behavior in order to maintain positive feedbacks? When do you draw the line of providing fair-respectful customer service versus being a doormat for the money/to the feedback system? If you decide that it is well worth the effort to maintain good rating by pleasing this customer - what ar... » Read More
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