*********SHIPPING WITHIN THE USA **********

I ship through US Postal Service 1st Class Mail Parcel with delivery confirmation and insurance included within USA. Shipping usually takes 3-7 days. If you would like to have Priority Mail, Express Mail or use FedEx or UPS carriers, please contact me and I will adjust the shipping option for you.

********* SHIPPING INTERNATIONAL***************

I am very happy to ship international mail. All international mail will leave by US 1st class mail and can take 10 days or more. There is NO Delivery confirmation or insurance for international mail. At your option, I can add an extra $12.00 for registered mail with $100 included insurance value at your option. This gives you tracking which can be helpful at customs.

If you would like to have your beads shipped via a carrier like UPS or FedEx with insurance, please contact me and I can certainly quote you a price.

*********EARTH CONSCIOUSNESS****************

When possible I do use recycled padded envelopes and bubble wrap. I do use brand new plastic baggies. I try to conserve the use of plastics for earth conservation awareness. Rest assured your beads will still be just as beautiful when you receive them. Please let me know if prefer a different method of packaging, if not I assume it is all good.

*******REFUNDS AND EXCHANGES *********

I stand behind the products I sell 100%. If you are not satisfied with any of your items, please let me know right away. (Please DO NOT leave neutral or negative feedback without first contacting me to try to resolve the issue!) I am happy to exchange or refund your purchase price not including shipping within 30 days of the transaction. Please contact us for a Return Authorization and send items back insured with delivery confirmation to : 101 Best Beads - Return RMA #
61149 S. Hwy 97, Bend, OR 97702.

*********THANK YOU FOR YOUR BUSINESS*********

We are thankful for your business support. We greatly appreciate our customers. Please visit my blog at :
http://helenesdreams.blogspot.com. Sign up for our mailing list and learn about new promotions and savings for 101 Best Beads here on Artfire! Thank you!