I want you to be satisfied, the customer is top priority. If you are not satisfied for any reason, please return the item unused and I will offer a full refund minus original shipping. I use quality stringing material to make my pieces. Under normal use, jewelry lasts for years, but if for some reason your item needs repair, I will gladly repair it for free within 6 months of purchase. Return shipping is the responsibility of the purchaser. Paypal is the accepted method of payment. Payment must be received within 3 days of purchase or your order may be subject to cancellation and item will be relisted. Merchandise will be shipped immediately when using Paypal. Postage includes insurance so if you do not get your item, please contact me immediately. If you DO NOT have a paypal account on the screen go to pay with paypal and another screen will come up with PayPal password log in forgot your email address or password don't have a paypal account *******Pay with your debit or credit card as a paypal guest.******* Pay as a guest and it will allow you to use your credit or debit card information.