Due to the personal and custom nature of the products there will be no returns. I want you to be delighted with your order, if there is a problem email me, and I will fix it to your satisfaction! Custom work requires longer time than my normal 5 business days from completed payment. Shipping is weight based, USPS 1st Class and Priority. Payment is expected imediately upon completion of order. Shipping overpayments of over $1 and underpayments of more than $1 will be billed via Paypal. Order will not be shipped until full shipping is paid.