3FineDesign's Policies

CUSTOMER SERVICE / SHIPPING & HANDLING ************************************************************ It's extremely important to me to provide excellent customer service and communication for all of my customers. I place a high priority on mailing packages expeditiously. Items are shipped M-F via USPS First Class Mail 24 - 48 hours after payment is received (excluding postal holidays). Delivery confirmation is provided for all domestic shipments. Please be aware that shipping & handling costs are not only for the postage fees charged by USPS for mailing but also cover the expense of jewelry boxes, packing supplies, labor & service required to prepare orders for safe shipment & final delivery. Customer privacy is always respected & personal information will not be used by 3Fine Design® in any way other than for transaction and shipping purposes. SHIPPING UPGRADES ***************************** If you need upgraded shipping (ie Priority Mail, Express Mail etc.) please contact me before making the purchase. That way I can set up a reserved listing for you with the correct shipping for checkout. METHODS OF PAYMENT ******************************* (1) Amazon Payments (2) PayPal (3) Mastercard, Visa, Discover & American Express DOMESTIC PURCHASES ******************************** $100 and over SHIPS FREE Individual items that are priced over $100 already have free shipping marked. If you purchase over $100 of product (multiple items at one time) I will refund your shipping charges. SALES TAX **************** Purchases that are shipped to Minnesota addresses are assessed sales tax on the total purchase (product & shipping combined). COMMISSIONS ******************** Production time will vary depending on the size and design of the piece. Hand stitched right angle weave and hand tooled leather pieces will require a longer production period due to their time consuming nature. A 50% non-refundable deposit is required prior to commencement with the remaining balance due upon completion. All commission sales are final. INTERNATIONAL ********************** International buyers are responsible for any VAT or customs duty charges in their respective countries. RETURN POLICY ********************** EARRINGS: For hygienic reasons, I cannot accept returns or exchanges on earring purchases as these items cannot be resold. It's very important to me that all of my customers can buy with confidence knowing that the earrings they purchase are brand new, have never been purchased previously, tried on or worn by anyone else. Feel free to ask any questions you may have before purchasing. I'm happy to answer them for you. Your satisfaction is very important to me. If you aren't completely satisfied with your purchase please contact me within 3 days of receipt of the items and advise. AFTER 3 DAYS all sales are FINAL. Returns are accepted as long as you contact me within 3 days & the products are returned (post dated) within 7 days of receipt in their original condition and packaging (ie. jewelry boxes, organza pouches) with any applicable 3Fine Design®, 3Fine Canine® or 3Fine Feline® tag (or cards) still attached to the items. Refunds will be given in the form of money back. Any original shipping and return shipping charges are at the buyer's expense. ALL RETURNS (domestic) must come back to me with delivery confirmation & the DC number must be sent to me via email when the package is in the mail. All commission sales are final. CONTACT ************* (HOME) www.3finedesign.com (EMAIL) tracy@3finedesign.com (PHONE) (612) 821-3074 Photography, video production, web graphic and jewelry design by Tracy Behrends (3Fine Design®). All artwork is handcrafted photographed and packaged in a SMOKE FREE studio. © 3Fine Design®

Seller's Information

3FineDesign

United States
Items Sold: 743
Last checked in:
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Awarded Artifacts

Charter Artisan

Charter Artisan:

The first Pro members of ArtFire.com become charter members. This artifact represents the artisan's trail blazing nature and commitment to the ArtFire.com artisan community.
Certified Handmade Artisan

Certified Handmade Artisan:

If you see this artifact you know that the artisan has been through a juried review process and of the items listed in their shop are made by hand by the Artisan. This artifact is the symbol of total commitment to making with your own two hands. That commitment is very special, and it deserves recognition.
Fire Mentor Artisan

Fire Mentor Artisan:

These Artisans are well versed in the process and services of ArtFire. They have agreed to help new artisans and sellers get the most out of ArtFire. If you are stuck and need to ask a quick question, or just want to learn from the best, you should contact a Fire Mentor Artisan. Fire Mentor Artisans are wonderful guides and helpful mentors in our handmade artisan community.
Maven

Maven:

The ArtFire Maven Team helps us grow and prosper as a community and marketplace. Through collaborative promotional efforts, maven exclusive product testing, and regular brainstorming and feedback opportunities, the maven team has helped to shape ArtFire into the vibrant and growing venue it is today.
Guild Artisan

Guild Artisan:

This artifact indicates that the artisan is a member of at least one trade guild. Guilds are a team system within the handmade community that provide for cooperative efforts to learn, teach, compete, and improve the community and the arts.