Orders ship within 3-5 business days upon receipt of payment. (Excluding week-ends)
All items are shipped via USPS First Class Mail FREE of charge for United States locations ONLY.
For an additional $5.00 PRIORITY MAIL is an option. Contact me to add this to your transaction.
Orders may be expedited for faster delivery at appropriate additional rates depending on the form of delivery service. If additional shipping services or insurance on items less than $50.00 is desired, please contact me and I will email you a revised invoice.
Items valued at $50.00 or more will be insured at my expense.
INTERNATIONAL ORDERS are charged shipping based on postage charged by USPS. Once determined, I will contact you with the additional charges. Items shipped outside the continental US may take longer to arrive due to the postal service. If possible, a tracking number will be utilized. I will notify you of this tracking number. When mailed, I will inquire as the estimated date of delivery and email this information to you.
Items damaged during shipping may be returned for either repairs or replacements. They must be returned within 25 days of the original ship date. Prior to returning the item, contact me to make arrangements. Return postage must include a tracking number to verify delivery. Once mailed email me with the tracking number. This is to protect you in the event the item is lost in transit. Once received, I will contact you that the item has arrived.
Once the item is received I will notify you. Repairs are accomplished as soon as possible and will be shipped accordingly at my expense. Please allow 7 to 10 days once items are received before notification that the item is returned to you. A $5.00 gift certificate to use on your next purchase will be included with the return of your repaired/replaced item.
If the item/items do not meet expectations you may return the item within 25 days of purchase for a full refund less any shipping charges. Once the item(s) are received back the refund will be authorized to your mode of payment. Items are returned at the buyer's expense. Prior to returning the item, contact me to make arrangements. Return postage must include a tracking number to verify delivery. Once mailed email me with the tracking number. This is to protect you in the event the item is lost in transit. Once received I will contact you that the item has arrived. Then the refund will be issued to your account. Please allow a full 7-10 days for this to be processed.
Item measurements are listed in the description.
PLEASE ENSURE THAT THE APPROPRIATE SIZE IS CHOSEN.
When you receive any necklace, bracelet, and/or ring and the size is an issue, the item may be returned at your expense. Adjustments will be made, but additional shipping fees will be charged for return mailing based on the original cost of shipping. I will contact you to process the additional shipping charges via credit card. Once shipping is paid, order will be shipped.
If you have any questions, please do not hesitate to contact me. Customer service is my number one priority.
May use PayPal account or directly charge to your credit or debit card via PayPal.
If you desire not to use PayPal or PayPal credit card services contact me for other arrangements. I have capability of charging your credit/debit card over the phone. Once payment is approved,your order will be processed and shipped.
When item(s) are purchased and payment is not processed within 2 days the item will be re-listed for sale.
Even though my creations are one of a kind similar multiple items may be made for special occasions such as wedding party gifts. The items will be similar, made with like materials, but variances of individual pieces will occur due to the hand manipulation process.