I do all the pottery in my shop myself, since 1987, and do the very best quality work I can. Thank you in advance for your interest in my work and your purchase, if you made one! Here are some things you should know: PAYMENT I now take PAYPAL only, protects both buyer and seller. (paypal.com) THANK YOU for your immediate payment upon purchase! SHIPPING: I ship through the U.S. Post Office. (USPS) Please send your address that you receive packages from them. I wrap your purchase(s) very carefully and ship as quickly as possible, after receiving your payment. PLEASE NOTICE: I keep my shipping costs low, but I do add a small amount for packaging and taking to the post office. I do NOT "refund" any for Shipping Charges. Please look carefully at all my info before purchasing! Thanks! *WORLDWIDE Shipping*: I've added several countries to my listings. Please check to see if your country is included! If it's not, please contact me and I'll consider it. NOTICE: Buyer is responsible for any and all Customs fees or duties. Thank you. RETURNS/REFUNDS: If you receive your item(s) and aren't satisfied with them, please contact me immediately! I am very sensitive to my customers' needs. I describe my items meticulously, wrap and box very well. Of course, occasionally even that goes awry! If a package arrives damaged and we have insured it, please keep the item and packaging material and notify me immediately. The post office will need to see this to verify. (No offense--that's just their rules.) I don't insure unless it's pretty costly (usually over 30.00 or so) or unless you ask me to. THANKS! Thanks again for your interest in my work! I hope you enjoy having my items as much as I do making them. If you need a particular shape and/or color or different quantities, please contact me and we'll talk! I love a challenge and sometimes a customer will have an idea that I haven't even thought of! THANKS again! anita 2c04522817