My products are created, made and shipped from my home, in a smoke free environment.
I will refund any shipping overage (over 1.00$USD) you may have paid via PayPal as soon as I'm home from the Post Office.
REFUNDS, RETURNS AND EXCHANGES
I accept items returned only within 3 days after the item is delivered to buyer. Exchange or money back is accepted. The buyer pays for return shipping and handling.
Items are carefully wrapped and/or boxed and sent via Canada Post letter mail or light packet (to keep our postage costs down, no tracking or insurance is included). Canada Post (www.canadapost.ca) estimates packages to be delivered between two(2) or twelve(12) business days. Mail upgrades and insurance are available upon request; please contact me for revised shipping fees.
USA and International buyers:
If customs fees or taxes are added through transit by your country, i cannot be held responsible.
US residents, for imported goods from Canada up to 200$ there are no duties or taxes.
If a package goes missing I will replace the item(s). If an item(s) *cannot* be replaced I will issue a full refund.
*Please Note: International packages are not considered 'lost' until 30 days after shipping*