Aravensvoice's Policies
First of all I want to say Welcome! I hope you enjoy browsing our collection of treasures. Listed below, please find our listed policies.
Payments:
Payments accepted at this time is Paypal, Amazon and Personal Checks for donation specific purpose. Paypal and Amazon are in business for the purpose of exchanging payments between buyers and sellers... this is for your safety and the safety of businesses as well.
100% of the profits from sales are donated to the following charities: Covenant House, Salesian Missions; Share House; Boys Town, Goodwill and more. Please let me know if you would like your purchase donated to a specific organization, so we can make that happen. All expenses are out of pocket.
Shipping policies:
Please contact us with any questions or requests regarding shipping items before buying. We strive to find the safest and most economical carrier for shipping. In most cases we ship through USPS, and shipping prices include insurance, tracking and delivery confirmation.
We do our best to ship your item within 3 days of receipt of payment. Multiple item orders can be boxed together, as long as it is safe to do so. All items are packed for safe delivery. We try to recycle pre-used shipping materials when possible. Often, the results are not pretty but practical!
Insurance is available for all purchases at standard postal rates. For lightweight or inexpensive items there are no additional shipping charges. Heavier or more expensive items have "ship with other item" charges to cover higher postage. For multiple item purchases, the increase in shipping rate per item allows for the automatic addition of insurance.
Refunds and Exchanges
Unworn, undamaged pieces in original condition of purchase may be accepted for return if contacted within 7 days of receipt for store credit only. Returns in cases of "buyers remorse" will not be allowed.
****BEFORE RETURNING ANY ITEM****
Please contact us before you return merchandise. You are responsible for all return costs, including Delivery Confirmation and insurance.. We can be reached by email: cobra_zz@hotmail.com, or (360) 606-3404.
Thank you very much for your business and we look forward to future visits.