Artwonders' Policies
Welcome
Thank you for taking the time to read my policies page! If you have any questions that are not answered here, please don't hesitate to contact me. I will be happy to assist you.
Payment
I accept Paypal.
**You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.**
Payment is due at time of purchase unless otherwise agreed upon.
If payment is made with an "e-check" via PayPal, I will wait until the e-check clears before the items are shipped. This process usually takes 3 to 4 days.
**All orders shipped to an Arizona address will be charged 9.3% sales tax**
Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, if they occur, and I am not responsible for those charges. For any additional information please refer to your local Customs Agency.
Shipping
All shipping prices include shipping, handling and delivery confirmation.
All items will be shipped within 2 - 3 business days after payment confirmation, unless you have purchased a custom order. I would be more than happy to upgrade your shipping if you need your purchase right away. Just contact me and I will send a revised invoice. International buyers can contact me for a more exact shipping charge.
Most items I ship will fall into the first class category - therefore, minimal shipping costs for you!!
Please allow up to 30 to 45 days for international orders to arrive, although they usually do not take that long.
Please make sure your Paypal address and Artfire address are the same as this could cause delay in shipping your package. If sending to another address, please contact me right away.
In order to save on shipping costs, at times items will be combined into as few jewelry boxes as possible. Please know that everything will be presented beautifully!
Refunds and Exchanges
Mail damage and losses will be dealt with on a case by case basis. Please contact me if you have any concerns or questions.
My goal is to make my customers 100% satisfied and happy with their purchases. I will be happy to exchange or refund purchases. Please contact me within 3 to 5 business days if you need an exchange or refund.
Additional Policies and FAQs
I am happy to answer any further questions, so please do not hesitate to contact me.
In most cases, I usually have more than one item available. Please send me a convo and I can send you a Reserved Listing.
**Jewelry Information**
-All Earwires are Surgical Stainless Steel, therefore nickel free!
-I do not recommed wearing my rings during hand washing, bathing, swimming or to bed!
-Some of my rings, are meant for special occasions, themed party or occasional wear, not everyday use!
Custom orders are welcome.
Positive feedback is always appreciated and will return the same in kind.
I'm happy to reserve an item for one week.
Care
Although my items are hard, they are breakable! Please treat your pieces with care.
Please note: dropping can cause some pieces to crack or break.