BeadholdenDesigns' Policies

PDF PATTERNS SHIPPING INFORMATION:
**There is no shipping cost to an e-mail address anywhere in the world...at checkout just send a note in the "notes to seller" and let me know what email address to use when I send the PDF**

**I will send PDF to a valid e-mail address (that accepts attachments) within 24 hours of payment, as long as there are no power outages....and be sure to check your spam folder for my e-mail.**

**You will receive the pattern with NO INSTRUCTIONS. You must have working knowledge of the appropriate stitch: peyote, looming or square stitch or flat herringbone stitch to complete the pattern**

**You must have a PDF reader such as Adobe Reader Program (which you can download on the internet) in order to open this file and print the desired pages**


REFUNDS, EXCHANGES and RETURN POLICIES FOR PDF PATTERN SALES: All sales are final and there are no refunds for electronic transactions. You must have a PDF reader program that can successfully open the PDF. I am not responsible for any computer or program failures on your end.


WHEN PURCHASING A PATTERN YOU AGREE THAT:
1. You will not mass produce the pattern and will only use the pattern for your personal, non-commercial use; you will not create something from the pattern to sell to anyone which includes, friends, charity events, craft fairs, on-line auctions, websites, etc., unless you contact me to arrange for a separate licensing agreement.
2. You will not copy any part of the pattern to share with anyone; friends, relatives, etc.
3. You will not display any finished items made from the pattern in magazines, websites, on-line auctions, etc., unless you contact me to arrange for a separate licensing agreement.


UNITED STATES AND INTERNATIONAL SHIPPING INFORMATION FOR FINISHED PRODUCTS:
**If payment is made with PayPal, I will only ship to the PayPal verified address for the protection of both parties; if you need the item/s sent to a different address than what is on file with PayPal, you must pay by Money Order**

**All finished jewelry pieces will be shipped in padded envelopes/pouches or boxes as needed for protection and I use recycled packing and shipping materials to help keep costs down and help the environment**

**I ship via USPS - United States Postal Service every Monday and Thursday**

**The shipping charge quoted is for FIRST CLASS/INSURED mail and will insure your accumulative purchase. The insurance is mandatory, as I will not ship without insurance coverage**

**In the event of a lost or damaged shipment, I will file the claim with the carrier, however, no refunds will be made or substitute product mailed until the claim is settled with the carrier**


REFUNDS, EXCHANGES and RETURN POLICIES FOR UNITED STATES SALE OF FINISHED JEWELRY:
If you do not like your purchase you may return it, at your expense within 3 days following delivery. It must be in it's original condition, with it's unadultered control tag attached in the original packing.You will be issued a Store Credit for the purchase price minus the original charges for shipping and insurance.


REFUNDS, EXCHANGES and RETURN POLICIES FOR INTERNATIONAL SALE OF FINISHED JEWELRY:
If customs or immigration seizes the package, there is nothing I can do about it and insurance does not cover this circumstance. Due to possible extended shipping duration, all sales outside USA are final, so please ask all your
questions before purchase.