Payment by Paypal or credit card is preferred.
Payment or payment arrangements should be completed within 24 hours of purchase.
If I don't have payment within the 24 hours, I will send a reminder convo and e-mail.
If there still isn't any response in the next 24 hours, the sale WILL be cancelled and negative feedback will be left.
When you let me know within those 24 hours that you changed your mind I won't leave negative feedback.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout.
After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped.
Most items will be shipped within three business days of payment clearing.
Please be sure to enter your correct shipping address for purchases.
I will ship to your Paypal address.
If you have a different address that you wish to be shipped to,
please let me know in the message from the buyer.
The buyer is responsible for any and all customs and duties.
The customs declaration put on the package will NOT contain false information for any reason.
I am not responsible for items damaged or lost during shipping.
The buyer is responsible for any taxes, customs charges and duties incurred on their purchases or shipment of the item.
I ship worldwide using TNT post shipping.
I am located in the Netherlands.
Shipping within Europe normally takes 5-8 working days.
Shipping to the USA and other countries outside Europe takes approximately 2-3 weeks.
Packages sent to countries outside the European Union are occasionally delayed by customs, this is out of my control and I request that you factor this eventuality into the delivery time. It does not happen often, but it can happen.
Refunds and Exchanges
Once you have purchased an item you are expected to pay for it.
Changing your mind is NOT a valid reason to request a refund.
If there is something that you are not sure of, please ask before making the purchase. I'm more than willing to answer questions about anything in the shop.
Any requests for refunds or returns must be received within 5 business days of the parcel arriving. All items must be in original condition. Shipping charges will not be refunded. There will be no refunds or returns on custom orders. All refunds will be considered on a case by case basis.
Due to the nature of patterns, I can't accept a return or refund them.
Additional Policies and FAQs
If you would like a custom item please contact me with your ideas and I see what I can do.
***A Word About COLOR**** I try very hard to accurately represent my product through photographs and description. I want you to love your special piece and come back for more!
A lot of people don't realize that the color of the image can vary widely from one computer monitor to another.
I reserve the right to refuse a sale to anyone with a history of negative feedback and/or malicious behavior towards other Etsy members.
If you have any questions about any of my items or policies please do not hesitate to contact me.