BigHelmetHead's Policies
--- HAVE A COUPON OR DISCOUNT CODE? ------
Upon check out, simply enter your code when prompted, your savings will automatically be calculated.
Please make sure to ENTER THE CODE in order to receive your savings. If not entered, discount can't be issued once the order is placed.
Coupons not to be combined with other offers. Applies to merchandise only, excludes custom items.
PAYMENT AND SHIPPING
I accept Paypal.
Most of my items are made to order. Please allow 2-4 days for the creation of your piece before shipping.
All orders are packed carefully to ensure they arrive to you safely.
Orders delivered to the UNITED STATES are shipped by USPS First Class Mail with Tracking Number and Delivery Confirmation.
INTERNATIONAL orders are all shipped by USPS REGISTERED First Class Mail International to ensure delivery.
* * * Sorry, I'm NOT RESPONSIBLE for damaged/lost items by the mail carrier * * *
If you need your order sooner and prefer Priority Mail, Express or any other upgrades as insurance, confirmation, etc., simply let me know prior placing the order.
REFUNDS AND EXCHANGES
Your satisfaction is my number one priority and is guaranteed at my shop.
I take praise for creating and packing my items with a lot of care. If you should find that you are not happy with your purchase, please let me know before leaving feedback within 7 days of receiving, and I will try my best to help you resolve any issues.
Please note, shipping fees are non refundable.
Sorry, I'm NOT RESPONSIBLE for damaged/lost items by the mail carrier.
Don't hesitate to contact me if you have any questions.
ADDITIONAL INFORMATION
All items are created in a smoke free, pet free studio.
I retain copyright and reproduction rights to all my works.
Using any of my images without my prior written consent is prohibited.
**Sales of artwork does not transfer copyright**