Bijoutery's Policies

.o:*จจ*:o.PAYMENT.o:*จจ*:o. I currently accept Paypal. Please make sure you have the correct address on your Paypal account - I can only ship to confirmed Paypal addresses. .o:*จจ*:o.SHIPPING.o:*จจ*:o. All items are usually mailed 2-3 days after purchase (please allow an additional 1-2 days if you need the item modified, such as change in length). Upon shipment you will be notified of expected arrival date and tracking information. Please allow for delays due to holidays and inclement weather. For international buyers please also allow for delays due to customs. .o:*จจ*:o.SHIPPING COSTS.o:*จจ*:o. In general all items ship for just $3.50 for USPS First Class Shipping! Shipping charges include: packaging, postage, insurance, & delivery confirmation. For larger items postage may be a little higher (see the individual listing for exact charges). .o:*จจ*:o.DELIVERY.o:*จจ*:o. Unless upgraded shipping is requested, all items are shipped via USPS First Class Mail. While this usually takes a few days in the US, please be aware that according to USPS policy it can take weeks depending on the routes it takes. Priority & Expedited shipping is available for quicker service - please contact me if you would like this option! Please keep in mind USPS First Class delivery times are not guaranteed! While the PO will give shipping estimates, and they're often fairly accurate, these are not guaranteed arrival times! *With the exception of USPS Expedited which does guarantee shipping (Next Day, Second Day, or Second Delivery Day).* If you know you need an item quickly, please consider upgrading shipping. .o:*จจ*:o.INTERNATIONAL SHIPPING NOTES.o:*จจ*:o. Buyer is responsible for all customs fees if applicable. Delivery varies upon the country being shipped to, but typically takes several weeks (sometimes 4-6). Priority & Expedited shipping available for quicker service at an additional cost - please contact me if you would like this option! .o:*จจ*:o.SHIPPING ISSUES.o:*จจ*:o. All items are packed carefully and always include delivery confirmation and insurance. If an insured item is lost or damaged during shipping, it is the responsibility of the buyer to contact me to discuss options. If an item is damaged, please save the packaging - this is sometimes needed for reimbursement from USPS. When shipping problems do occur, I know it can be frustrating & upsetting when this happens for both the buyer and seller. I will work with you to bring the situation to the best resolution possible. .o:*จจ*:o.REFUNDS AND EXCHANGES.o:*จจ*:o. I try to represent everything truthfully in my photos and descriptions. Please contact me before purchasing if you have any questions or concerns about an item in my store. All requests for refunds must be made within 5 days of receipt. If you want to request a refund, please contact me with an explanation as to why you want a refund. Items must be returned in their original condition (return shipping costs is responsibility of the buyer). Upon receipt of the item in good condition, the seller will have a choice of options as outlined below. Options available include reimbursement (minus shipping) for the item, store credit, or replacement with an alternate item of the buyer's choosing. .o:*จจ*:o.ADDITIONAL POLICIES AND FAQs.o:*จจ*:o. *Pets & Smoking All items come from a smoke free environment. I do own pets, however they are not allowed in my work area. *Refusal of Sales and Service Due to the unfortunate rise in online scams, I reserve the right to refuse sale and service to anyone at any time to protect myself if I believe the situation warrants. Please be aware that if you do commit fraud, charges will be filed against you. *Custom Orders All custom orders are arranged before being made. Details will be discussed and agreed upon, including payment and deposit details. Refunds are not available on custom orders. .o:*จจ*:o.DISCLAIMERS.o:*จจ*:o. My items are not intended for children 12 and under, as they do have small parts that pose choking hazards, as well as materials that may be harmful if swallowed. Please do not let children play with jewelry or leave it where they can get to it. Seller is not responsible. Please be aware that I use a lot of natural components in my jewelry that may have slight variations which is part of their natural wonder and beauty! If you have any questions about a specific item or components, please contact me before purchase! Note that colors may appear different from one computer screen to the next. This has nothing to do with my items or the store, but how computer screens work and thus is out of my control - therefore I try to be as descriptive as possible on all my items. .o:*จจ*:o..o:*จจ*:o..o:*จจ*:o..o:*จจ*:o. .o:*จจ*:o. .o:*จจ*:o. Again, if you have any questions please contact me! .o:*จจ*:o..o:*จจ*:o..o:*จจ*:o..o:*จจ*:o. .o:*จจ*:o. .o:*จจ*:o.