Payment is due at time of purchase. Paypal is the preferred method of payment, but I also accept credit cards, personal checks and money orders. If you are paying by check or money order your purchases will be shipped when your check/money order has cleared. Sales tax will be added in those states where applicable. If you are paying by credit card and do not have Paypal, please select the pay with Paypal option and follow the instructions.
Please be sure that the address you specify on your order is correct since I will be shipping to that address, not your Paypal or Etsy address.
Orders, except for custom or special orders, will be processed, usually within 24 hours after payment, Monday through Friday except for US national holidays. Turn-around time for custom or special orders will be determined when the order is placed.
I offer flat rate shipping! Items will be shipped to United States addresses via USPS Priority Mail (2-3days) for a flat rate of $6 (USD) for the first item. Additional items will be shipped free of charge. I cannot be responsible for items lost or damaged in the mail, so if you would like to upgrade your shipping with tracking and/or insurance, please contact me.
Please contact me also for particulars if you want to place an international order. International orders are subject to prior approval.
It is important to me that you are happy with the jewelry you buy so if you are not fully satisfied with your purchase, please contact me immediately. I will make every effort to ensure your satisfaction, and if I can't resolve the issue otherwise, I will provide a full refund, less shipping costs, for any item returned within 30 days, unused and in its original condition. *If you return earrings there will be a slight fee to replace the ear wires for sanitary reasons.* Return shipping costs are the buyer's responsibility. In the event that you need to return something, please contact me within 7 days of receipt for return instructions.
Custom orders are always welcome! Please remember that items may vary slightly from the original as my jewelry is handmade. Gemstones will have natural variations as well. Most items can be made with different gemstones, different metals or different findings. You will receive a photo of the finished item before shipping as custom made pieces are not returnable. Custom orders will also require a non-refundable down payment to cover the cost of supplies. See shipping information above.