BrendasCraftStore's Policies
I ship everything by the US Postal Service, usually by priority or first class mail. All items will be shipped within 3 business days of receiving payment and payment having cleared. If you would like insurance, please contact me and I'll be happy to add that for you and let you know the charge for that service. If ordering multiple items, I will combine shipping to keep the cost down as much as possible.
If you are located in the Twin Cities metro area, please contact me or include a note in your order about your location and I'll be happy to arrange to deliver the item to you and save you the shipping charge.
I'm happy to do international shipping, but you need to contact me before purchasing an item so that I can calculate the cost based on the country being shipped to. The shipping cost shown in each item listing is for within the UNITED STATES ONLY. International shipping will be higher based on the country being shipped to and weight of the item.
I prefer payment by PayPal, but checks, money orders and cashiers checks are also fine. If you pay by check, I'll ship after the check has cleared (could be 7-10 days).
If something arrives damaged by the post office or is not to your satisfaction, I will accept returns for up to 30 days, postage paid by you. I want you to be a satisfied customer so please contact me if you are unhappy with any item.