CBl-AND-COMPANY's Policies

Payments: Paypal payments are preferred but we do accept Money orders and checks also but do not ship merchandise until they clear, usually 7-10 days. Payment is expected at the time of your purchase. At this time, we only accept Paypal on International orders. We will gladly combine shipping on orders that are placed and payed for in one invoice and the same day only. Our items are packaged in pretty organza bags or gift boxes and shipped securely in bubble wrap mailers or boxes with adequate packing to insure that your items arrive safely. *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* Shipping: Very Important ** We ship to your Paypal address as that is the only address that Paypal guarantees. Please check to make sure your Paypal address is the same as your Artfire address. If you need a package shipped as a gift item, please email us first. Most orders are shipped next day if not the same day and no longer than two days of receipt of cleared payment. Within the U.S, shipment usually takes 7-10 days via First Class Mail. International shipment times vary as we have no control over customs. They usually take 10 - 14 days as long as they don't get held up in customs. We ship via First Class Mail within the U.S. and First Class Mail International elsewhere. You may upgrade your shipping and add insurance for an additional charge by contacting us first so that we can re-invoice you with a final total on your order. Insurance is optional but please remember that once the package leaves our hands, we are no longer responsible for it. We are also not responsible for any customs fees that you may incur. We also DO NOT mark packages as gifts and we put the correct total of the cost of merchandise on the package where required. It is against the law to do otherwise and we can't take the risk, thanks for understanding :) *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* Refunds and Exchanges: We want you to be totally satisfied with your order. You may return any item in original, unaltered condition and original packaging within 14 days of purchase for a refund, minus shipping charges. You may also request an exchange of an equal value item. Please contact us first before returning items. Refund payments will be issued via Paypal only and upon receipt of merchandise. *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* Additional Policies and FAQs: Feedback (Karma/Kudos) is an important part of doing business on Artfire, we strive hard for a 10 star feedback. We don't know your totally happy with our products and service until you leave feedback. It also shows the community how well we are doing :) Please remember to leave feedback (Karma/Kudos) for us and we will gladly do the same. Sometimes it takes us a couple weeks to get caught up on feedback but we promise we will leave it ASAP. If your not happy for any reason, please contact us before leaving negative feedback so we can take care of the problem. We thank our customers for their business and continued support. You rock! *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* TRADERS - All items are available for trade in this shop. I also trade from my other two shops, http://www.JewelryBargainBoutique.Artfire.com and http://www.BeadzNStonezJewelrySupplies.Artfire.com (I only trade from my Clearance/Destash section in the Beadz shop) Below is a list of items I would like to trade for. Trade Wish List: *Western and horse themed decor, artwork etc *Pottery *Quilts *Bath & Body products *Candles & Potpourri *Pet stuff for both dogs and cats *Large Ceramic Pet Dishes *Snowmen items *Holiday Decorating Items *Purses & Totes *Handmade Cards *Western and Animal Prints * Some Edibles :) TRADE ON :) *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*