Payment - I accept PayPal payments and money orders for all of my listings. Items paid for with money orders will ship within 7-10 days. PayPal orders will ship within 2-3 days. Shipping - Generally I will use the fastest, least expensive option for the listing item unless you choose otherwise. I charge a small 52¢ handling fee on my packages to cover materials. Returns - On items where returns are accepted, products must be returned within 14 days of purchase for a full refund of the purchase price. Shipping costs are non-refundable. Customer Service - It's my goal to have happy, satisfied customers and I will always work with you to make that happen. I strive to be transparent in my business dealings with no hidden fees, weird policies or loop holes and will answer all of your questions to the best of my ability. I will always tell the truth, clearly disclose my process, ingredients and most anything else you would like to know. Should you have a problem please email me and I will be happy to work with you to solve it. Feedback Policy - I will leave positive feedback for you upon purchase and timely payment. I value my own feedback score and would appreciate your communication prior to negative comments being left.