Chardongentry's Policies

Chardongentry Creations


Hello and Welcome to Affordable Hand Made Jewelry


No Nonsense Shipping Charges

Combined listings receive discounted shipping charges IF you follow the instructions in all my listings and request a Consolidated Payment Invoice from me and make One, Single, Lump Sum Payment for the listings you wish to receive a combined shipping discount on. Please try to keep them within the same week. I mail the next day after receiving cleared payment.

I also leave feedback upon receipt of payment. I do not withhold feedback until I see what kind of feedback you leave me. No feedback extortion here!

I accept Paypal, Money Orders and Personal Checks when cleared made out to Don Gentry, 2008 NE 68th St., Gladstone MO 64118.

For PayPal payments: cdgentry@kc.rr.com

I try to keep my customers happy and a look at my feed back shows that most are happy. (well a few out of over 14,000 (on eBay) prefer to be unhappy no matter what is offered.)

Insurance :

As stated in my auctions, I do NOT offer USPS insurance. And for good reason, my mail is picked up daily from my studio and I do not have time to spend approximately one hour daily to drive to the post office and stand in line to purchase insurance for what is usually a very small dollar amount item or items. As part of my If youre not happy then Im not happy policy, if the USPS should destroy or lose your item/items I will replace or refund at your discretion. The USPS can not replace, I can, usually. Unlike others on eBay who still charge you the USPS rate for self insurance or third party carrier insurance I do not charge you for this added service. They are just keeping the money anyway. I am not sure that is really legal. I know our states Insurance Dept would want their cut of the premium dollars collected as well as annual fees, bonding, licensing etc., etc. The odds of the items not reaching you are slight and I am the one taking the risk if it should not. And you do not have to pay for that risk, or go through all the claim hassles with the USPS. If you paid for insurance it will be refunded with your purchase. Thank you

Wholesale and Volume Discounts

At this time I am working 7 days a week just trying to keep up with my retail sales on several sites. I can see no point to making more of something in order to sell it for less!?? So I dont do wholesale.

I do however have several people who find my prices on some things low enough that they buy several at a time and resell them in their stores or boutiques. Remember the shipping is free if the purchases are over $50.

So until I can find more time or adopt some third world orphans who will work for porridge I wont be doing wholesale as such.
Sorry

Due to their corrupt postal system I do not ship to Mexico or India. Seems the items never get there. So if you are from there you will need to give me a US address to mail to.

e-mail me if any questions.