Shipping, Returns and Replacements:
*Patterns are non refundable due to the nature of the item.
*Patterns are sent as an PDF attachment to the email address you use on Paypal.
*I will email the pattern from lilacresfarm @yahoo.com or Copperllama @yahoo.com when payment is received.
*Patterns are emailed within 24hrs, if you would like a instant download check out my shop on Craftsy http://www.craftsy.com/user/680472/pattern-store
*Items will be shipped out USPS within 3 business days of cleared payment.
* All Items will be shipped with insurance and tracking. If item arrives broken you must contact USPS with the insurance number and file a claim to have the value replaced. I will not ship out a new item to replace broken items. The value I insure the item at will be above what you paid to pay for your time to resolve issue with USPS.
*Shipping charges also include a small packing material cost.
*If priority/rush shipping is preferred, please contact me before you make payment and I will send you an updated invoice.
* I am not responsible for lost or stolen packages. I will not replace lost or stolen items.
*I do use recycled packaging for shipping. If recycled packaging offends you, please let me know.
*All returned items must be in new, unused condition. Shipping will not be refunded for any reason. Amount paid for item will be refunded if item is returned within 14 days and in same condition it was ship to you in.
*Items are one of a kind and can not be replaced under any circumstances. If item is broken when it arrives you must contact USPS and file the insurance paperwork.
*International Shipping: Most items are available for international shipping, please contact me before you purchase. Buyer is responsible for all fees associated with your countries shipping laws.
*Large custom order will be charged a 50% non-refundable amount. The remaining amount will be due when order is ready to ship. Custom orders do require additional time to fulfill.
I will send you photos of your order before shipping to get final approval.
Once shipped ALL custom orders are final, NO RETURNS ON CUSTOM ORDERS
International buyers, please contact me before placing order for shipping quote.