All items are made in a smoke-free, pet- free environment. PAYMENT: Paypal, Amazon Payments, and all major CREDIT CARDS are accepted for payment. You may purchase products without creating an Artfire account. Payment is expected at time of purchase. SHIPPING: All items are shipped via USPS mail within 1-2 BUSINESS days of cleared payment. Business days are Monday - Friday, excluding national holidays. I do ship Internationally on many items. The shipping charge includes packaging materials needed to ship your items securely and safely. My higher quality packaging helps insure that products are not damaged. RETURNS: If for any reason you are unhappy with your merchandise, please contact me with 2 days of receiving it. I take pride in my work and will do my best to remedy any problem you are experiencing with your purchase. After contacting me and a return is deemed necessary, your product must be returned within 5 days. I can then either make you a new item at no extra expense or reimburse your initial payment. The cost of shipping the item back to me is not refundable. I do not accept exchanges. CUSTOM ORDERS: I accept custom orders for 10 to 50 cards. Custom cards include those for: Bridal Showers Save the Date Cards Bridal Invitations Baby Showers New Baby Announcements Graduation Announcements Housewarming Invitations Please contact me for more information and for pricing on your custom request.