Guarantee - Satisfaction guaranteed! I want you to be happy with your purchase. If for some reason you are not, please email and let me know. Return your item(s) in their original packaging within 7 days after receiving them for a full refund of the purchase minus any shipping fees. Bead orders - Some beads may be made to order as I usually have a 1 to 5 day turn around for shipping. Most of the time, I can ship items within a 1-2 day period. Shipping - US Domestic - I use USPS First Class shipping with delivery confirmation. and ship internationally at reasonable rates. Shipping - International - I use USPS First Class International. Buyers are responsible for any and all customs duties, taxes, vat or any other expense that may be added to your package entering your country. If you need to know what import or VAT taxes your country will charge you in advance, please check with your Post Office and/or government tax office. Sales Tax - If you live in the state of Texas, the appropriate sales tax (8.25%) will be added to your order. Memberships and Associations - I am a proud member of Self Representing Artists. My Self Representing Artists is SRA H98