GUARANTEE: Satisfaction guaranteed! I want you to be happy with your purchase. If for some reason you are not, please email and let me know. Return your item(s) in their original packaging within 10 days after receiving them for a full refund of the purchase minus any shipping fees. SHIPPING: I currently ship only twice a week, so your items will go out between 2-5 business days after payment is received. Most of the time I can get your order to you quickly, but occasionally it may take a few days due to time constraints on my end. SALES TAX: If you live in the state of Texas, the appropriate sales tax (6.75%) will be added to your order. If paying by check or money order, please contact me for your total. MEMBERSHIPS AND ASSOCIATIONS: I am a proud member of Self Representing Artists who enjoy lampworking and a member of BRGA who meet to discuss techniques and show off our talents. Self Representing Artists #H98 MY STORES, SELLING VENUES AND SOCIAL NETWORKS: I also combine shipping between all my stores. So check them all out as I usually have different items or colors between stores. They are listed below! Find me at: www.covergirlbeads.com www.covergirlbeads.etsy.com My social networks: www.covergirlbeads.blogspot.com www.facebook.com/covergirlbeads www.twitter.com/covergirlbeads