All the payment is via PAYPAL. I have to tell you that if you don't have a paypal account you can pay also with your credit card.
- I ship to the Etsy name/address. Please verify if your address is correct during checkout. I am not responsible for items not received due to an incorrect address.
- I ship International from Greece (Europe). With Regular Priority shipping.
- I ship all items via Standard Regular shipping WITHOUT Track and Trace.
If you would like your package to be send with Registered Shipping which is insured and traceable. Please ask me to change the shipping costs (Registered Shipping is 3.50 USD more)
- Once your order is shipped, I am NOT responsible for delayed, lost or damaged packages. Therefore we strongly advise you to use our Registered Shipping option
- I will ONLY refund or resend lost packages send with Registered Shipping.
Shipping to Greece normally takes 2 to 3 days.
Shipping to Europe can take up to 2 weeks.
Shipping Everywhere Else (US, Asia, Australia, etc) normally takes 1,5 to 4 weeks
I package with care, all the orders in an envelope. If the package arrives damaged we are not responsible. But please get in contact with me.
REFUNDS AND EXCHANGES
Customer Service is very important to me.
Please be sure to read the entire description of my product before you buy. Although I will do my best to resolve any issues that may arise, please try to ensure that you know the dimensions, color, material, etc. of the item you are purchasing. If you wish to return or exchange your purchase, please contact me asap, before you leave feedback.
Returns must be send within 7 days of receiving your package. (Custom pieces cannot be returned or exchanged.)
All returns must be unworn and in original condition. Shipping, handling, and insurance fees are nonrefundable. Buyer is responsible for return shipping charges . Returns sent without notice will not be accepted.
When you receive your order, I encourage you to leave feedback on Etsy. Why? Because your feedback tells me that you have received your items, are happy with the merchandise, and consider our transaction complete.
If you have any issues or if something went wrong, or you are not happy for whatever reason. Please contact me BEFORE leaving negative feedback. There is always a way to work things out.