Shipping My standard shipping is to anywhere in the world. I ship to U.S. customers via 2-3 day USPS Priority Mail & to international customers via first class. I ship next business day after receiving payment and include delivery confirmation at no extra charge for all domestic orders. About 1/3 of my customers live outside the U.S., so international customers are most welcome & appreciated. Se habla espanol... All international orders are shipped first class (please let me know if youd prefer to pay extra for priority). I apologize that due to the nature of first class intl shipping, I cannot offer delivery confirmation or insurance to customers outside the U.S. Thank you for your understanding and please see my feedback at http://www.etsy.com/feedback_public.php?user_id=5425532 for assurance that intl orders have always arrived quickly & safely. Refunds and Exchanges Im proud of my work and each piece contains love, care & expertise. I offer a 7 day satisfaction exchange guarantee, even for gifts. Ill make it a priority to adjust or replace your purchase until its just right! Please contact me within 7 days after order is received to let me know whether you love it or if youll be sending it back along with return postage (buyer is responsible for postage on exchanges). Of course, I can only accept items that return to me free of odors (cigarette, perfume, pet) and in saleable condition. Thank you for your understanding. Additional Policies and FAQs I maintain a large collection of hundreds of yarns for a varied palette of colors & textures; each new project is an adventure & custom orders are welcomed.