CrystalCave's Policies

We offer flat rate shipping for all our items. That means you only pay the listed amount for that item, and any other items you purchase on the same invoice, from us.

Insurance is included in postage price - if you do not receive your item within 30 days after shipping we will refund your purchase price.

Please remember that it can take up to three weeks for items to arrive from Canada to the USA, depending on time of year and boarder constraints.

100% Money Back Guarantee. If for any reason you are not satisfied with your purchase, please return it within 7 days of receipt, for a full refund. Please note that all returns must be in their original or unused condition.