Thank you for taking the time to view my policies. If you have any more questions or concerns contact me at debra4776@gmail.com Paymemt methods: PayPal, And Amazon I ship by usps first class, at the customers request for another method of shipping, I will be more than happy to honor the request, the difference in cost will be at the customers expense. Returns: I want you to be happy with your purchase. If you want to purchase an item from me, craft supplies, or handmade, view the item(s) please make sure it is what you want when you make the purchase. Refund: If after you purchase the item(s), and there is a problem with the item, let me know immediately. So that I can solve the problem. If the decision is refund: Return your items within 3 days of receipt, un used, in oringial packaging, or condition. After i receive the item(s) back, i will be happy to refund what is owed to you. If you received an item you purchased, and you change your mind, and want to return it, the buyer is responsible for the cost to return the items of item(s) and conformation receipt. Shipping fees will not be refunded. The cost of your purchase (item, item's) will be refunded to you. Return your items within 3 days of reciept, in oringial packaging, or condition. After purchasing an item: If i hav'nt heard anything within 3 days, from when you received your item(s), i will assume you are satisfied with your purchase. Thank you so much for your purchase, I truly appreciate your business! Let's work it out: Please do not post negative things on my page, you can talk with me first, i will fix the problem. I appreciate your business so much. I want you to be happy and satisfied with your purchase. Im very grateful, and I can't thank you enough for your time, and for viewing my policies Thank you so much for stopping by! Debra debrasplace