DandelionGirl's Policies

P A Y M E N T: I accept credit cards and also payments made via Amazon Payments, PayPal or Google Checkout. Do be sure that the shipping address listed in your PayPal or Google Checkout profile is correct. I generally ship to the confirmed PayPal/Google address only unless otherwise informed. ? International Buyers - Please use PayPal only. ? Please pay for your purchases when you checkout. I'll send you a reminder if the item hasn't been paid for and I haven't had any communication from you. I will cancel your order and relist the item in 3 days if payment isn't received and there has been no response from you to emails. S H I P P I N G: I use a mix of new and recycled packing materials - boxes, paper, bubble wrap, catalogs etc. I do make sure they are clean though! Shipments made almost daily except for weekends and holidays. Once payment is received and cleared, I can get your item (items!) sent on its way within 3 business days, usually sooner. Please note that eChecks will take at least 4 business days to clear before shipment is made. Also, payments made directly via credit card may take up to 3 business days to clear. I am always happy to combine shipping. * U.S. SHIPPING * Shipments will be via USPS Priority Mail. Occasionally, I will ship via USPS First Class Mail or USPS Parcel Post. Books will ship via USPS Media Mail. All U.S. items are sent with Delivery Confirmation. * INTERNATIONAL SHIPPING * Shipments will be via United States Postal Service Priority Mail International or USPS First Class Mail International. I'm happy to ship to most countries but please note that you will be responsible for any duties and taxes your country imposes on items you purchase from me. I put the actual cost of the item on the customs form and I do not inflate it by adding the cost of shipping. Please do not ask me to mark the "Gift" box on the form. Thank you for understanding! P R I V A C Y: I will only use your contact information to a) communicate with you about your order b) fill out customs and insurance forms where applicable c) reply to feedback if necessary. Q U E S T I O N S: To be sure that I receive all communications from my customers, please use the Contact link provided by Artfire. That way nothing gets lost in spam folders. You can expect a response within 24 hours - or 48 hours if it is over the weekend - unless I am away for an extended period of time, which will be stated in my shop announcement. Thank you!