DarkRidgeCreations' Policies
Payment Stuff:
Since PayPal is the easiest way to make your payment, I only accept PayPal at this time. You don't need a PayPal account to use your credit card to charge your purchases. Please make your payment at the time of transaction so I can get your purchases to you promptly. Please contact me if there will be a delay in your payment. If payment has not been received within 48 hours of sale I will cancel the sale unless I have heard from you.
New Mexico Sales tax of 5.75% will be added by PayPal for all purchases shipped to a New Mexico address.
SHIPPING POLICY:
All items are shipped typically within 1-3 days from receipt of payment. I try to ship the next day but things happen so I have to allow myself the extra days. I will send you a message when the package is sent. Of course delivery time varies for each destination.
I DO NOT SHIP INTERNATIONALLY.
Your purchase will be packed with care. Each item is packed in its own bag or box. Then it is packaged in bubble wrap or other packing material. I try to reuse material. Purchases are shipped via U.S.P.S. First Class Mail. If your total shipping charge is over $5.00 then it will be shipped Priority Mail Flat Rate. I will refund any difference. If I have to use a bigger box the additional shipping is on me. So the more you buy the better the shipping. Of course insurance can be added at buyers expense. Send me an email and I will send a revised invoice.
I WANT YOU TO BE HAPPY POLICY
I want my customers to be happy with their purchase. I take great pride in my workmanship. I also take great care in packaging your items but things can happen during shipment. I am not responsible for lost or damaged packages as I have no control over the USPS. That is why insurance is recommended. If your item arrived damaged contact me. If you don't particularly like the item please contact me within 3 days of arrival so we can resolve the situation. Things happen.
If we agree that an item(s) needs to be returned then they must be received back within 10 days of date received, at buyers expense. The original sale price, minus shipping, will be credited. No exceptions.
All sales are final on special orders.