Dawno's Policies
Full unconditional refund on items returned postmarked within 15 days of purchase via insured carrier.
Full refund or free repair and paid return shipping, for lanyard breakage (except for individual glass or ceramic beads) or if item otherwise becomes defective, if returned via insured carrier postmarked within 60 days. Message me about glass or ceramic bead breakage to discuss issue resolution such as repairing with replacement beads at cost of materials.
Partial refunds (message me for more information) or repair at cost of materials + labor, for defective lanyards after 60 days. After 60 days please use Art Fire messages to discuss.
