If you are not happy with your item, I will give a full refund, minus postal charges, provided you return it in the original condition.
Please note that I can not be held responsible for packages "lost in the mail" but if this does happen I will do my utmost to resolve the issue with you.
I ship finished jewerly via the post office,
which takes about 10 to 14 to reach you.
I ship my patterns via email, so please provide me with your email address, within 24 hours