If you are not happy with your item, I will give a full refund, minus postal charges, provided you return it in the original condition. Please note that I can not be held responsible for packages "lost in the mail" but if this does happen I will do my utmost to resolve the issue with you.
I ship finished jewerly via the post office, which takes about 10 to 14 to reach you.
I ship my patterns via email, so please provide me with your email address, within 24 hours
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