DesignsByDana's Policies

Payment:

Your payment in full with in 48 hours of purchase.



Shipping:

Your jewelry will be shipped USPS First Class, once payment clears. Orders will be shipped usually within 24-48 hours after purchase, Monday - Friday.



If you shop local, contact me before payment and I will adjust shipping fees before you checkout, and we can make arrangements for purchase pick-up.



Refunds and Exchanges:

If for any reason you are not happy with your purchase, please contact me within 7 days of receipt to arrange a refund of the purchase price (minus shipping). This excludes earrings.



FEEDBACK:

I want to make sure your package has arrived safely and that you are pleased with your purchase! That being said, a quick contact or positive feedback is always welcome and greatly appreciated!



MISSION:

My mission is a simple one-I want to make you happy! If you are not happy in any way, please contact me immediately and I will go above and beyond to make you happy.