DesignsbyJocelyn's Policies

I currently accept PayPal and major credit cards: Visa, Mastercard, Discover, and American Express as forms of payment. All orders will be shipped via first class U.S. mail to the U.S. and Canada, unless you specifically communicate with me on how soon you want to receive your order. An additional charge will be incurred for any expedited shipping. Please message me for the specifics. My goal is to make my customers happy! If for any reason you are unhappy with an item, just return the item within 7 days of receiving it and I will make everything to your satisfaction, including repair, exchange or full refund. In order to receive the refund, the items must be unworn and mailed back in the same packaging you receive it in. I want you to be happy with your purchase so if you are not, please contact me and let me know right away so we can work it out! Please contact me before leaving any feedback if you have an issue. I will work with you, for whatever reason. I will be happy to do custom orders. Keep in mind that they do take some time (2-4 weeks, depending on availability of materials). A 50% deposit is required to do any custom order.