Diva_Art69's Policies
Welcome
If you're looking for some quality handmade wall sculptures that are original and quite unique, this is the place! All acrylic paints on mdf wood with a smooth shiney lacquer finish, all gallery quality!
Payment
I accept all payments via paypal (Confirmed paypal address only) preferably at the time of purchase. Bank & postal money orders only and personal checks are also accepted within 10 days of purchasing. Please contact me immediately to let me know if you will be mailing your payment.
Shipping
My sculptures are all handmade and can be completed and shipped usually between 10 to 30 business days after cleared payment. Most items ship within 15 business days.
CUSTOM sculptures can take anywhere from 30-60 days or more depending on the project.
Parcel post, Priority mail and fed Ex are used at sellers discretion. Insurance & confirmation/tracking are included!
Refunds and Exchanges
I DO NOT ACCEPT RETURNS FOR REFUNDS - ONLY FOR MERCHANDISE CREDIT, EXCHANGE OR REPLACEMENT
Returns are accepted within 10 days. However, you must contact me via email within 3 days of receipt to receive approval of any return. Upon approval, the item will be due within 7 days in the same new condition & packaging it was shipped in. (no additional screw holes in the sculpture) The Buyer pays for all return shipping expenses & item must be insured & mailed back using the same method it was shipped to you in. Upon receipt & inspection, a credit , exchange or replacement will be issued
Additional Policies and FAQs
Custom orders are always considered. I can change size & color on most of my designs. Additional fees may apply. Just contact me for info.
CUSTOM ORDERS ARE NOT RETURNABLE
If you are a business looking to purchase multiple quantities or looking for wholesale product, please contact me to discuss.
Thank you for stopping by