Items are to be paid for within 5 days of purchase. They will be mailed out within 3 business days after payment clears, (usually next day) unless otherwise stated in listing. We accept paypal, checks and money orders (no change will be given). If paying by check or money order, please allow 10 business days for payment to clear before item is mailed. (If you need the item fast, please contact us about priority shipping. If item is in stock, it can be mailed out same or next day of payment clearing) We ship USPS, and will combine shipping on multiple items. We reserve the right to refund some shipping $ if we feel you have been charged too much, this will be refunded by a check in with your item. If you would like shipping insurance on your item, please contact us before purchasing and we will include it in the price. There will be no refunds unless item is not as described, then refund will be given after we receive the item back in new un-used condition. You must contact us within 3 days of receiving it if there is a problem. Since our items are homemade, measurements will be approximate, and print placement may vary. Some fabrics have minor flaws, and we try our best to catch them, but sometimes we may miss one. We will exchange the item if the flaw is very noticable. Items come from a smoke free, pet friendly home. Please contact us with questions.