DougPetersonJewelers' Policies
~ SHIPPING ~
SHIPPING
WITHIN THE UNITED STATES:
$9.00 for USPS Priority Mail for items under $150.00. This includes insurance.
$11.15 for USPS Priority Mail for items over $150.00. This includes insurance.
$19.00 for USPS Overnight Express (please email us if you would like it shipped overnight)*
OUTSIDE OF THE UNITED STATES:
$25.00 for USPS Express Mail. Items are insured.
Most items are shipped out within 5 business days of payment (allow extra time for custom ring sizes). If you prefer a different shipping method, we will do so upon request. *Please note that if you choose Overnight shipping and you live far away from an airport, USPS sometimes takes an additional day to get your item to you.
~ PAYMENT ~
Payments can be made via PayPal. We do not ship to unconfirmed addresses. Please make sure your address is confirmed in PayPal.
~ TERMS OF SALE ~
Our Refund Policy:
To receive a refund, merchandise in original condition must be returned within 7 days of receipt. Merchandise must be insured when shipped and in original packaging with a copy of the original receipt. A full refund less the shipping fees will be given to all unworn,undamaged merchandise. PLEASE NOTE: Jewelry with custom modifications are are non-refundable! Please email us for a Return Merchandise Authorization Number (RMA). We will not accept returns without prior authorization.
Our Exchange Policy:
To exchange an item, merchandise in original condition must be returned within 14 days of receipt. Undamaged merchandise must be insured when shipped and in original packaging with a copy of the original receipt and a check for return shipping (amount will be specified when exchanging). Buyer pays for shipping both ways. PLEASE NOTE: Custom ring sizes are subject to a 15% restocking fee. PLEASE make sure you have exactly the right ring size before you place an order with us. If you have any questions regarding the fit of the ring, please dont hesitate to email us.