Welcome to my shop. Im glad you are interested in my shop policies.
Every item in my shop is personally handcrafted by me to my exacting standards.
I use only high quality fabrics and findings. Most of the fabrics I use are designer fabrics in 100% cotton. I do use some nondesigner fabrics when I think they are particularly attractive. I do occasionally use some cotton blends for various reasons, such as strength, durability, structure, etc. I put the fabric content in each item description, so you will always know exactly what you are getting. The interfacings I use are primarily polyester, and the fusible ones do use adhesives. If any of these contents are a problem for you, I can make a custom bag for you that will meet your needs. Just convo me.
Because each item in my store is handcrafted, no two are exactly alike. Measurements may vary a bit, but will not be significantly different from what is stated in the item description. Print placement will vary from item to item. I strive to arrange each print in an attractive layout.
All products are made in my SMOKE FREE studio.
Custom orders are always welcome. If you see a bag you like, but want it in a dfferent fabric; or if you see a fabric you like, but want it in a different bag, I will be happy to do that for you. You can see many of the fabrics I have available here: http://www.flickr.com/photos/dragondesigns/ (cut and paste the address into your browser.)
If you want, you can basically design your own purse. Just convo me, I will make a bag larger or smaller, add or delete hardware, adjust straps, make different straps, add a zipper or extra pockets, and try to satisy your different requests. Convo me with your requirements, and I will create a quote for you. Prices for some more commonly requested customizations are:
Add zipper closure, $9.00
Adjustable messenger strap, $6.00
Interior zipper pocket, $6.00
Many of the smaller items in the shop, especially the pouches make very nice bridesmaids gifts. You can special order multiples of the same item for your whole bridal party.
My goal is to make every customer a happy customer. I will work with you to create just the item you want.
You can learn more about my background and experience here: http://www.artfire.com/modules.php?name=Shop&seller_id=27202&op=new&body=3
Immediate payment is appreciated, and payment is required no later than 3 days after the sale.
Paypal is the only form of payment I accept. With Paypal you can pay securely with any major credit/debit card or by electronic check. I never see your financial information when you use Paypal. Its easy and free to register with Paypal.
Most items in the shop will be shipped within 3 days from the day your payment is received and cleared.
A few items in the shop are special orders that need to be made up when you purchase them. Shipment for these items will be 2 to 3 weeks from the day your payment is received and cleared.
Please be sure to note the shipment information in each item description, especially if you want something that can be shipped right away.
Custom orders will usually be shipped 2 to 3 weeks from the day your payment is received and cleared.
Most orders to the United States are shipped by United States Post Office Priority Mail. For smaller items, First Class mail may be more cost effective. If you prefer a different shipping method, let me know, and I will try to ship per your request if at all possible.
Shipping prices quoted for all locations outside of the United States are for United States First Class International Mail. Insurance and tracking services are not available for First Class International Mail.
United States Priority Mail does provide tracking and limited insurance at a higher price. If you are interested in Priority Mail shipping, please convo me before ordering, and I will get you a quote.
I want my shipping charges to be fair and reasonable. I try to estimate the cost of postage and packing supplies as close to actual as I can, based on past experience.
Refunds and Exchanges
My goal is to make every customer a happy customer. If, upon receipt of your item, you are dissatisfied in any way, please let me know and I will try to make things right for you in a mutually agreeable way.