Payment:

I prefer using PayPal for all internet concessions. I do not like to receive personal checks. Use of Credit Cards is acceptable through PayPal.
Commissions:
Regarding custom orders, and commissions, payment is expected to paid in full, before an order is processed. No order large, or small will be shipped out without verification of payment in my accounts.

Shipping:

I try to use the least expensive shipping method available; This way I can charge you, the client as little as possible. Sometimes it is difficult to gauge what the costs will be especially with non-flat rate shipments. Sometimes I have to swallow the additional costs if the shipping comes to more than I expected. For that reason, I do not issue refunds, if the shipping is (rarely) less than I had guessed. I will Charge additional Insurance fees, if I am shipping something fragile, or expensive, such as one of my sculpts, or a higher end pyrographical piece as they are One-Of-A-Kind, and not replaceable.

Refunds and Exchanges:

Under the rare, proven exception, that an item is lost, damaged, or is NOT what the client requested, will a refund of the actual cost of the product be issued. Shipping costs, and insurance cannot be refunded.
Refunds can be immediate if the transaction was made through PayPal. Refunds are NOT GUARANTEED if paid with checks or credit not done through PayPal. That is why using PayPal is preferred.