Drunkenmimes' Policies

--I wrap/package with TLC for shipping, standard, and asap. Packages are sent via *USPS first class, unless you choose a priority shipping upgrade. If you are outside the US and would prefer UPS, other shipping charges will apply. California residents will be charged the required sales tax. --INTERNATIONAL **Orders outside the US do not have tracking available. If you wish to have your package(s) sent via UPS, I will send an invoice for the additional shipping, and send it out once paid. Please be aware that, depending on your country, there will/may be various customs fees upon the arrival of your package, and these are the buyers responsibility.** --Tracking included for all orders in the US. --A difference in actual shipping cost of $1.00 or more will be refunded. --If payment is made before 4pm pacific time, I tend to ship the same day. As an online shopper myself, I appreciate fast shipping and want to do the same for my patrons. 1. I will refund or exchange any (intact/undamaged/unaltered) item within two weeks of purchase to guarantee your satisfaction. 2. If something should happen to your item I will gladly repair it free of charge, as a LIFETIME warranty! Conditions: 1.You have most or all of the "ingredients",2.You pay to ship it to me, I cover shipping back to you. Since most of the items I sell are pretty lightweight, it's not a very costly issue. Be sure to wrap items with the same care in which you received them. 3. For any changes or adjustments to a current order, contact me immediately, before I mail it. I will be happy to change a clasp, switch to a different item of equal value, etc. --Special orders: For most things I wont ask you to pay ahead, if you love how it comes out, then you can buy it. (Except if it's like 20 gray w/red pairs of earrings with the letter X on them-that would be different =D) It would have be something I could easily sell to someone else. --Your privacy is respected. Emails and addresses will not be shared with anyone. I occasionally send out promotional materials such as coupons or free gifts, but I respect the wishes of anyone not wanting to be contacted beyond the business of their purchase. I do not process or handle any card information, this is done by third party payment processors (Pay-Pal, Pro-Pay, etc.)