EarthRites' Policies

Welcome to EarthRites Accessories! I specialize in handcrafted metaphysical items and pagan accessories to enhance your spiritual journey and to touch the soul. *Disclaimer* It must be stated that the properties and suggested uses shared are for entertainment purposes only and does not guarantee any affects. However, like all things of entertainment value, what you get from it depends on what you put in and what you are willing to take. *~*~*PAYMENTS*~*~* I accept Visa, Mastercard, Discover, and American Express through a secure on-line bank. Payments via Google Checkout and PayPal are also available. Select money orders accepted. *MONEY ORDERS* Accepted money orders are USPS and Western Union only. Approved money orders must be received within 10 business days of purchase. *NO PERSONAL CHECKS PLEASE* *SALES TAX* All Virginia sales are subject to a 5% sales tax, in compliance to Virginia law. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *~*~*SHIPPING*~*~* All items ship via USPS First Class Mail and USPS First Class International, with delivery conformation where available, within 2 business days of cleared payments unless otherwise noted. Items paid by e-check may take up to 7 business days to clear. Insurance is included for all sales over $60.00. Refunds for lost packages in the USA will be issued after USPS completes a search inquiry. Please note USPS does not consider a package lost until after 21 days. Returned shipments in the USA due to non delivery will be refunded minus shipping unless the error was on our part. Expedited shipping available upon request. Priority Mail starting at $5.95 Express starting at $13.95 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *NOTE TO INTERNATIONAL BUYERS* International shipments can take up to 21 days business days to be received under normal circumstances and up to 8 weeks if held at customs. All packages are insured by a third party. Refunds for lost packages are only issued after their investigation is completed and buyer should allow 8-10 weeks from time of purchase to time of refund. We apologize but we can not offer a refund on lost packages to select countries. Please copy and paste the provide link for a list of non-insured countries. http://www.shipsurance.com/questions.asp#GEN6 Buyer is responsible for all Customs, Value Added Tax (VAT), and all other fees that may be assessed and due upon delivery of your items. Please check with your local authorities so that there will not be any surprises. Please note that the value assessed on purchases may be as low as $20 such as in Canada. All values will be declared honestly and will be marked as purchased. ****All refused international shipments will be refunded minus shipping charges and a 20% restocking fee.**** ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *~*~*RETURNS*~*~* Earrings, sleep and dream pillows may only be exchanged for an identical item. All other returns, minus shipping, are welcome for any reason within 14 days of item receipt. Jewelry must be returned unworn and in original packaging. Customer is responsible for return shipping. Full refunds are for defective or listing errors only. If you believe your item is defective, please contact me as soon as possible. Defective items may be returned for a full refund, repair or exchange within 45 days of receipt. Sale items are subject to the same return policy. Discounts and sales do not transfer for the exchange of a sale item for a non sale item. Custom made items may be subject to a restocking fee OR a non refundable deposit, which will be disclosed at time of purchase. **Time frames for returns are based on posted date of delivery on the delivery conformation. Any returns made without prior notice may be subject to an exchange only OR a 20% restocking fee. You will never be charged a restocking fee for exchanges, but you may be responsible for additional shipping charges.** Returned shipments in the USA due to non delivery will be refunded minus shipping unless the error was on my part. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *~*~*Policy and Terms for all SALE Items*~*~* Sale items can not be combined with any other offers or discounts unless otherwise stated. All Sale items are subject to the same return policies as non sale items. Please see "Refunds and Exchanges" for more information. If sale items are exchanged for non sale items, discounts do not transfer. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *~*~*CUSTOM ORDERS*~*~* Custom orders are welcomed! All custom items require a non refundable deposit equal to or less than 50% of the total value, determined based upon the uniqueness of your request. Please allow 5-10 days for production and processing for all custom orders unless a different time frame is agreed upon. Please contact me for further details and to discuss what I can make for you. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *~*~*WHOLESALE*~*~* Please inquire. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *~*~*FAQ*~*~* *Why do you use millet hulls in your pillows? Millet is a small nutritious grain with a very soft, sturdy, flexible "shell". These silky hulls are surprisingly strong and used as an organic alternative to synthetic pillow fillers, able to provide years of support for the head and neck. Unlike synthetic fillers millet hulls are hypo-allergenic and do not attract dust mites. Sturdy and flexible, they do not compact easily like synthetic fillers and do not break down as quickly as rice or beans (more traditional display pillow fillers). As a natural by product to millet, there is less waste and less resources are used making this an earth friendly choice. *I've read different stone properties than what you have listed. Why is this? Typically, the metaphysical properties for most stones is very long and can very from source to source. What I list is an abbreviated version based upon what I have been taught and what properties speak to me when I create the items. I utilize the Crystal Bible by Judy Hall, the internet, and information that has been handed down to me. In the end, what matters most is what your experiences have been and what you believe as your own thoughts and beliefs about crystals and stones will influence them more than any information you may be able to find on them as they are very personal items and will interact with each individual differently. What I provide is more of a guide line for those who are just getting started or may be unfamiliar with certain stones. *I've read that certain stones and crystals can cure my symptoms. Is this true? Stones and crystals can not cure or treat any aliments or symptoms or cure any disease. Stones and crystals work with subtle energies, only enhancing what energy is already there. Before utilizing any crystals or stones to enhance any treatments, it always strongly advised to consult a medical professional first. Remember, some stones are magnetic and therefor can seriously interfere with some medical procedures or cause disharmony. *I see so many options in tarot bags. What material is best? Tarot cards, runes, stones, and other forms of divination holds your energy which allows them to be unique to you. It is part of how you are able to connect to the energy outside of yourself to receive answers. Natural materials insulate and protect the energy and vibration. Best way to think about it is this: nature's energy and vibration is always in harmony with the universe, even when man's is not. What material is best for you is a personal preference. Some people prefer silk, others cotton, and some, rayon, as it's primary component is wood. I suggest going with what feels right. The Shaman's believe in alternate realities, meaning everyone perceives the world differently. None are wrong, just different. If you believe it, then it is your own reality. Therefore, which ever you believe to be better, is the best. *Do you charge a handling fee? Short answer, yes. Most online companies pad their shipping charges by several dollars, making a tidy profit for the convenience of having items arrive directly to your door. I can promise you, I am not getting rich on shipping charges. My shipping charges reflect actual shipping cost, shipping materials and packaging as well as a very small fee (usually less than $0.50 per shipment) for gas and my time. However, anyone who has dealt with the post office will tell you, I am grossly underpaid. *How do I receive promotional codes? I will occasionally have Twitter and Facebook exclusive promotions which can be found at www.Facebook.com/EarthRites www.Twitter.com/EarthRitesBags in addition to those provided through paid advertisements.