FantasyClay's Policies

At Fantasy Clay, my job is to make the buying experience as pleasant as possible. Shipments go out in 3 days, up to two weeks for made to order or custom items. If there are any delays, life happens, I will email you immediately.

Most items are shipped first class, with tracking in the US. Tracking not available outside the US.

As a seller, I feel responsible for your package until it arrives at your door. I use very durable clays, but if there is any breakage, let me know right away and I will refund your money. In most cases, a picture of the broken is enough. I don't need broken pieces anymore than you do.

If you prefer an exchange, let me know. I may be able to make a similar piece. I won't mail anything without sending a picture for your approval first.

Payment is required within 24 hours, after that I will cancel the sale unless I am contacted by you.

Seller's Information

FantasyClay

United States
Items Sold: 114
Last checked in:
Today
Seller Rating:
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Awarded Artifacts

Guild Artisan

Guild Artisan:

This artifact indicates that the artisan is a member of at least one trade guild. Guilds are a team system within the handmade community that provide for cooperative efforts to learn, teach, compete, and improve the community and the arts.
Fire Mentor Artisan

Fire Mentor Artisan:

These Artisans are well versed in the process and services of ArtFire. They have agreed to help new artisans and sellers get the most out of ArtFire. If you are stuck and need to ask a quick question, or just want to learn from the best, you should contact a Fire Mentor Artisan. Fire Mentor Artisans are wonderful guides and helpful mentors in our handmade artisan community.
Certified Handmade Artisan

Certified Handmade Artisan:

If you see this artifact you know that the artisan has been through a juried review process and of the items listed in their shop are made by hand by the Artisan. This artifact is the symbol of total commitment to making with your own two hands. That commitment is very special, and it deserves recognition.
Maven

Maven:

The ArtFire Maven Team helps us grow and prosper as a community and marketplace. Through collaborative promotional efforts, maven exclusive product testing, and regular brainstorming and feedback opportunities, the maven team has helped to shape ArtFire into the vibrant and growing venue it is today.
Guild Artisan

Guild Artisan:

This artifact indicates that the artisan is a member of at least one trade guild. Guilds are a team system within the handmade community that provide for cooperative efforts to learn, teach, compete, and improve the community and the arts.
Guild Artisan

Guild Artisan:

This artifact indicates that the artisan is a member of at least one trade guild. Guilds are a team system within the handmade community that provide for cooperative efforts to learn, teach, compete, and improve the community and the arts.