FindingCharm's Policies
Welcome
Welcome to Finding Charm. I treat others as I would like to be treated when ordering or selling products.
Payment
I accept PayPal and money orders. When paying by PayPal, payment should be received within 48 hours. After this time, the item(s) will be relisted. Money orders should be received within 5 days of purchase. After this time, the item(s) will be relisted. I want to be flexible, so please send me a message if arrangements need to be made. I will try everything possible to help you out. Please note, no shipments will occur until payment has been received.
Shipping
I will ship orders USPS first class mail. Please let me know if you will need or want insurance or rush shipping. I will adjust your invoice.
Also, if you are an international customer, please contact me so I can get you accurate shipping charges.
The address you have provided to PayPal will be used as the shipping address, unless otherwise noted.
I will be happy to ship to a giftee for you. Please provide the details or contact me when ordering.
Items will be shipped in a padded envelope. The items will also be wrapped in paper for added padding to make sure your item arrives safely. Items will also be in a pretty drawstring bag.
Refunds and Exchanges
If you are unhappy with your purchase, you may return the item within 7 days after receipt. Item shall be returned paid by the customer and the purchase price will be refunded. The item should be returned in satisfactory condition.
Additional Policies and FAQs
Please feel free to contact me for accommodations. I also participate in alchemy, so please contact me for your custom orders.
Thank you!