WelcomeI'm so pleased to have you visit my shop ... I LOVE custom orders and hearing from people via email. Also interested in potential trades, business card swaps and other opportunities for promotion.Payment Currently, PayPal is the only form of payment that I am accepting. Payment should be made in a timely manner. If after five days I have not received payment after attempting to contact you, the transaction will be cancelled. PAYMENT & SHIPPING TIMELINEPayment is expected within three days of your online purchase, and your item is shipped after full payment has cleared (monies received into our account) and within 48 hours of that time at the latest, excluding weekends and holidays.. Unfortunately, we cannot ship to unconfirmed addresses or P.O. Boxes, and if confirmation of address cannot be provided, we must reserve the right to cancel the sale. INSURANCEWe automatically insure, at no additional cost, any piece of jewelry that is $100 or more. In the unlikely event a correctly-addressed package is lost, please note Etsy does not hold sellers responsible for postal errors, but we will do all we can to help locate your package, handling on a case-by-case basis. If your purchase is under $100, insurance can be purchased at cost - - just send us a note with your request. INTERNATIONAL SHIPPINGWe find it exciting that our handmade jewelry is purchased worldwide, but we want to make sure shipping is according to the rules for your country, the cost options are accurate and that you have chosen the shipping option you prefer. With this in mind and before making your purchase, please contact us with your postal code so that we can provide you with options and then finalize your shipping choice. Please note the only shipping address we use for international shipping is your Paypal shipping address. Depending on the jewelry you purchase, pieces mailed First Class International Mail can cost as little as $3 USD to Canada and as much as $12 USD to Australia, Japan and China. Once your package is mailed by way of First Class International, it takes approximately two weeks* to reach its destination, many times sooner, but timing is not guaranteed. We are happy to provide additional shipping options (Priority, Express Mail International, etc.) and services (insurance for pieces under $100, registered, etc.), so you can decide what is best for you. Please note we are not responsible for any taxes, duties, customs or other fees that may be added when your package arrives, and we do fill out customs forms honestly. *Longer to certain international addressesRETURNS OR EXCHANGESReturns or exchanges within one week after you receive your order are accepted and processed promptly - - provided you contact us beforehand to tell us about the return, the item is in its original condition, and it is shipped back to usr at your cost in the same way as it was originally mailed and in the same packaging. If it is determined that an error was made on our part, we will ship you return packaging with postage already paid so you can return the piece for us to correct or return the item to us and we will refund your shipping cost; otherwise shipping is not refundable with returns.PRIVACYWe value your privacy and promise to never sell or give your information to anyone.