FransHomemadeWonders' Policies
******* PAYMENTS *******
I am only accepting payment through Pay Pal at this time. Paypal does give you the option of paying by cash or credit card through them and you do not have to sign up for an account to use them either.
************ TAXES ************
Items being shipped within California will be charged 7.50% sales tax, as required by law.
************ SHIPPING CHARGES ************
ALL STANDARD SHIPPING IS NOW FREE TO ANYWHERE IN THE UNITED STATES ON ALL PURCHASES OVER $15.00.
If you have combined items adding up to an order 15.00 or more, please use the coupon entitled "Shipping" to receive free shipping.
If this site charges you shipping on any order $15.00 or more I will happily refund your shipping amount right away.
All shipping is done through the United States Postal Service, SO PLEASE BE SURE TO GIVE ME AN ADDRESS RECOGNIZED BY THE POSTAL SERVICE.
I ship every day except Sunday, as the Postal Service does not run on that day.
I cannot be responsible for lost or damaged items once the package has been accepted by the Post Office for shipping.
Unfortunately, I do not ship internationally at this time.
************ ORDER PROCESSING ************
I will ship all orders as quickly as possible, please remember to take into consideration the time for me to make your item, although, I try to keep at least 1 of each item, that is NOT custom made, in stock and ready to ship within 24 hours of receiving your order.
************ REFUNDS, RETURNS AND CANCELLATIONS ************
I work very hard to make sure you are happy with your purchase, but they are not returnable or refundable. If for some reason you are not happy with your purchase or something arrives broken, please e-mail me and I will do my best to correct the problem.
************ MY COMMITMENT TO YOUR PRIVACY ************
Your privacy is extremely important to me. I consider all information received by myself to be confidential and I do not release any information to anyone, at any time, for any reason. NO EXCEPTIONS.
This includes your e-mail address. The only time you will hear from me is to contact you about an order you have placed or a return reply to a question you have asked me. I will NEVER contact you about anything else. If you ever received ANYTHING from my e-mail address that is not in reference to the above, please delete it without opening it. Don't allow some thief to take advantage of you by stealing your hard earned cash.