Studio Policies for French Elegant JewelrySHIPPINGI ship several times a week and generally within 24 hours after receipt of payment. Unless it is a custom item that needs to be made. If it will take more than 3 days to ship I will contact you with estimated shipping time. My shipping prices reflect the cost of postage, handling and packaging. Jewelry will generally shipped first class worldwide and I always include delivery confirmation in countries where it is available.PAYMENTI accept Paypal,Amazon payments or postal money order. You can pay with credit card through Paypal. You dont have to open an account through paypal to pay with credit card. Payment needs to be made within 3 days. If payment is not received in time the I allow items will be relisted.RETURNSIf for some reason you are not satisfied with your purchase please contact me so that we could work something out. If returning item for a full refund, refund wont be sent until item is returned in original condition within 7 days after receiving the item, minus shipping costs. CUSTOM ORDERSI do accept custom orders. Half of payment for the custom order needs to be paid upfront before I start working on the order. Other half of payment due when items are complete and you have seen photos. I will not ship out a custom order prior to receiving the complete payment. If for some reason you decide not to go through with the order I reserve the right to list the items in my shop and keep the down payment to cover the cost of supplies and my time. Jewelry Disclaimer All jewelry is intended for persons over 12 years old. Items with lead will be indicated but the presence or absence of lead cannot be garanteed and therefore cannot be recomended for those under 12 years old. Items with swarovoski crystals in the red and purple color ranges often contain lead. Other jewelry should be lead free.