Gemtonebeads' Policies

Payments are accepted through Paypal using your credit card or Paypal account. **A Paypal account is not required if you're using a credit card** You can also pay though money order. In this case, your order will be shipped out as soon as payment clears. Shipping : All our international shipments are fully insured and will be shipped 3-4 days after payment clears, usually quicker! We use insured EMS for all international shipments. This Global Express Service is provided by the Indian postal office with full value insurance and online tracking. After getting the confirmed payment, the items are shipped within 3-4 days and the buyer is informed about the tracking numbers as soon as the items are dispacted from our post office.Or My USA Address! If You Receive Beads My USA Address :- So please tell me! ------------Please be advised that e-checks through paypal DO take 3-5 business days to clear (as they would if it had been sent through the mail) and I do not send out items that have been paid for by e-check UNTIL the payment clears. International checks may take up to 2 weeks or more. Please be aware of this.---------------- Customer satisfaction is very important to us! If you are not satisfied with an item you may return it for a refund of your purchase price, exchange or store credit. Merchandise should be insured against loss and returned in new condition. We ask that the original merchandise be sent back within a 7 day period from the time you receive it and that it be sent back in its original state (the strands must not have been opened ). Please include your etsy I.D. or Item numbers. Please be aware that NO shipping or handling charges will be refunded and the buyer will pay for return shipping costs. ..........(*)............(*)............(*)................. -Shipping from Canada to the US and internationally NORMALLY takes 6-9 days, but it can take up to 2 weeks (although this is VERY unusual). ..........(*)............(*)............(*)................. Additional Policies and FAQs We are wholesellers. This means that the more you buy, the lower the price gets! Please do not hesitate to feel free contact us if you wish to purchase an item in a higher quantity! We will be happy to accomodate your needs and create a special listing for you. :) Refunds and Exchanges : We are receive any item or Exchange but look Some Rule If you are not satisfied with an item you may return it for a refund of your purchase price, exchange or store credit. Merchandise should be insured against loss and returned in new condition. We ask that the original merchandise be sent back within a 7 day grace period from the time you receive it and that it be sent back in its original state. Please include your etsy I.D. or Item number's. Please be aware Shipping and handling charges will not be refunded and the Buyer will pay for return shipping costs. OTHER : We are wholesellers. This means that the more you buy, the lower the price gets! Please do not hesitate to contact us if you wish to purchase an item in a higher quantity! We will be happy to accomodate your needs and create a special listing for you. :)