Payment: We accept Paypal. *Please make payment within 48 hours after making your order. Shipping: All patterns are sent via PDF file by email. Refunds and Exchanges: There are NO refunds on patterns. ** Use of Genevive Crochet Pattern images is prohibited by copyright law and cannot be used to sell your own finished items. List of places to buy finished items made from Genevive Crochet Patterns: https://www.facebook.com/pages/Amidorable-Crochet/208411725838491 http://www.etsy.com/shop/Crochet4Babies http://www.etsy.com/shop/HeirloomsbyAntonia http://www.etsy.com/shop/TheStitcheryBoutique http://www.etsy.com/shop/cmu55 http://www.etsy.com/shop/ThoughtfulStitches http://www.etsy.com/shop/gwen4791 http://www.etsy.com/shop/prettypelican http://www.etsy.com/shop/YarnAndString In Germany - www.strickmauzi.vondir.de http://www.etsy.com/shop/TheThreeGypsys Additional Policies and FAQs Use of finished products from my patterns: If you want to sell your finished booties, please ask permission to do so. I don't charge a fee, but I do want to have some control over the design and selling mass produced finished items from this pattern is strictly prohibited. I also ask that you credit www.genevive.artfire.com for the pattern on the item page of your listing. Please do not name the item made from my patterns with the same name, i.e. "slip-hers" and "wee shoes". Thank you! Reproduction of patterns: in any form is limited to the use of the purchaser. The patterns, written instructions, photographs and figure pictures are intended for personal NONCOMMERCIAL use and are protected by federal copyright laws. Permission is granted to print patterns for the personal use of the retail purchaser. Thank you!