If you have any questions or requests, please contact us. We accept Paypal, Amazon Payments as well as checks and money orders for payment . You do not have to have a Paypal account to pay with Paypal, just click the Paypal button link through checkout and choose the option to pay with credit card without creating an account. If you send a check, we will hold the order for 5 days for the check to clear the bank. State sales tax of 7.25% for California residents is automatically added to your invoice. We ship Monday through Friday, usually within 1-2 days of receiving payment. Expect a shipping delay of a week or so for custom and made to order items. Need it right away? Please contact us and we will see what we can do. We want you to be delighted with your purchase! You may return your order within 14 calendar days of your receipt. The shipping cost to you is not refundable, Buyer is responsible for the return postage. Please notify me by e-mail before returning an item and specify your reason for return. Custom orders are welcome. We will e-mail you a photos of the design before the item is completed. Sorry custom orders are not returnable.