GrandPrairieWoodworks' Policies
Welcome
The furniture and accessories I build all start with the basic principals of individual craftsmanship, beautiful hardwoods, strong mortise and tenon joinery, and Arts and Crafts design principals. Designs, woods and finishes that endure the tests of time.
Payment
PayPal is the fastest way to get your items shipped. Money orders take as long as the postal service decides to move plus 10 working days. Items paid by personal check will not ship till the check clears your bank, at least 10 buisness days.
Shipping
Standard U.S. shipping is by U.S. Mail. Light weight items go our first class parcel post, larger items will use either Parcel post or Priority mail
I do ship international, but the rates are way too varied to list a set price. Please contact me with item(s) you are interested in with a mailing address and I will check with the post office and let you know ASAP the actual cost of shipping to you.
Refunds and Exchanges
I will refund full purchase price (less shipping) 30 days from your recieving the item if returned, postage paid in new condition, if for any reason you are unhappy with the item. Notify me within 3 days for any item recieved damaged & I will arange for a replacement to be sent ASAP.
Additional Policies and FAQs
Custom orders are a great way to get just the item you dreamed of. I have a wide range of woodworking skills and will gladly work with you to design and build the piece of your dreams. Custom orders require a 50%, non refundable deposit and I will provide an estimated completion date before that payment is due.
Please note all wood is a natural resource with its own natural grains and knots. Item in the picture may not be the exact item you will receive but one with its own natural personality.
