GroovyChickJewelry's Policies

Welcome

I am so happy to have a place to sell my jewelry. Each piece that I make is unique and beautiful in its own way. My stock is always changing as many of these items are one of a kind, so check back often! (I will however create a duplicate item upon request.)


Payment

I only accept PayPal and money orders. I really appreciate prompt payment for purchases. Although immediate payment is preferred, I do expect PayPal payments within 48 hours of your purchase and money orders within a week. If there is a problem you can e-mail me and we can work it out. Otherwise I will have no choice but to re-list the item.


Shipping

Shipping is via USPS unless otherwise requested. Tracking is included for U.S. customers paying through PayPal.


Refunds and Exchanges

Your satisfaction is very important to me. All items may be exchanged within 14 days. Just e-mail me and well work out the details. If any item arrives damaged please contact me asap before leaving feedback. Just send a photo of the damaged item and I will replace it. If it can be fixed I will refund the shipping and you can send it back for repairs. Thank you.