All orders are processed when payment is complete. If you are writing a check to pay for your order, we will not process your order until the check clears our bank.
Because all of our items are handmade, orders may take up to 10 days for you to receive. Most orders only take 2-5 days, but if we do not have it in stock then we need the time to make it and ship it to you.
There are no returns because each item we make is handcrafted and therefore each one is unique. We have complete descriptions and detailed pictures of each item. If you have a question on an item you would like to purchase, you may call us during business hours or email us.
We do make multiples of cetain items, but know that each one is not going to be 100% equal in design. That is the nature of a handmade craft.